Help Centre

Frequently Asked Questions

Top FAQs

What is The Pedal Club?

Where do you source the bikes?

How do we know what size to get?

What if the bike is damaged or stolen?

What do we do when we want to swap the bike?

Where do you ship to?

Is it a lock in contract?

Do you have Terms & Conditions?

How much does the subscription cost?

Is there a deposit?

How do we pay for our subscription?

How do we prevent rust?

Do you allow trade ins for old bikes?

Can we still order a bike with The Pedal Club during lockdown?