Shipping & Returns

Shipping

Shipping within 30km of Bondi Beach will cost a flat rate of $20 per delivery. Outside of this radius the delivery prices may vary.

Pickup is available for all bikes free of charge.

Returns

Once you've joined The Pedal Club you have a 7 day cooling off period as per our terms and conditions. If you decide The Pedal Club is not for you during this time simply drop us a note or give us a call and we will cancel your membership free of charge. We'll call you to arrange a suitable time to pick the bike up. Please note that the bike must be unused and in tact.

We're hoping you'll stay with us for a long time but if you decide to cancel your membership after the 7 day period has expired and before you've been with us for 18 months there will be a small cancellation fee of $50. 

Please note that the bike pick up for returns is free of charge unless you are located outside the 30km radius as described above.

Faulty Goods

If you receive faulty goods or goods that don't match the description please let us know via email within 7 days and we will come and physically inspect the bike before making an assessment. 

Please do not attempt to make any repairs or physical alterations to the goods yourself.